“Leading Through Uncertainty” by Jennifer Onley at Elumn8 on 11 December 2013
Being a leader during uncertain times can be a daunting and challenging task – the author provides her five leadership rules in this situation:
- Share knowledge – give people as much information as you can
- “I don’t know” – you’re human – admit when you don’t know something.
- Don’t BS
- Ask for feedback/input (no one person has all the ideas/answers)
- Keep in touch, stay engaged – this links to the first point. Don’t just communicate once and “disappear” – keep people informed.
For “I don’t know”, I would have liked to have seen the author expand this point to include what you are going to do to get out of the situation. Is there a resource that you can use? People you can speak to (not just the ones in the situation? If I said “I don’t know” and stopped there, would I be increasing the team’s worry? I know that the fourth part alludes to some of these aspects, but not completely.
(Original article has been deleted)