Federal leadership on the decline, report says by Joe Davidson at The Washington Post on 3 April 2013.
The report, prepared by the Partnership for Public Service, highlights some recommendations for leaders including:
“Find ways to let employees know they are valued, including getting to know them by walking the halls and listening to their concerns.”
“Hold themselves accountable, with improving workplace satisfaction scores incorporated into their performance plans.”
“Recognize and reward jobs well done, which does not necessarily require monetary incentives.”
1st point – Management by walking around (seek information, don’t just get the stuff that comes into your office).
2nd point – if you don’t plan for improvement it is less likely to happen.
3rd point – praise can go a long way, especially on a tight budget.