If you’re a leader with all the answers, that means you don’t listen to your staff by Hugh Arnold at The Globe and Mail on 9 March 2014.

As a leader, you want to make sure that your followers are engaged throughout the entire undertaking.  This article cautions that leaders should not come in with all the answers – people will switch off if they don’t have to think or feel that they have an impact on the project.  Instead, leaders should come in with a plan on how the team can meet the aim, and will need to align people in their respective roles as part of that team.

The article is careful to point out that this strategy is useful when there is lots of time; in crises, leaders must think, decide, and act quickly – time for consultation may not be available or advisable.

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